1. What we collect
- Account information (name, email)
- Uploaded documents and associated metadata (file name, type, size)
- Usage and security logs (timestamps, actions, IP address, user agent)
- Payment-related metadata from our payment processor (we do not store full card details)
2. How we use information
- To provide the service and generate document-based outputs
- To maintain auditability and legal acceptance records
- To prevent fraud, abuse, and unauthorized access
- To provide support and troubleshoot errors
- To comply with legal obligations
3. Service providers
InvestorIQ uses select third-party service providers to operate and support the platform, including providers for infrastructure, authentication, payments, document processing, analysis, notifications and document rendering. These providers may process information only as necessary to provide services to InvestorIQ and subject to applicable contractual and legal requirements.
4. Data retention
We retain information for as long as necessary to provide the service, maintain audit and security records, comply with legal requirements, and resolve disputes. Retention periods may vary by data type and obligation.
5. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure.
6. Your choices
You may request access, correction, or deletion of your account information subject to legal and operational requirements, including audit and security log retention.
7. Contact
Privacy and data requests: support@investoriq.tech